Pet Urine Treatment in Highwood,
Spot it. Eliminate it. Resolve it.

Our standard treatment involves 5 steps. Depending on the severity of the issue, we may recommend one of three deeper treatment options instead. Learn more in the section below.

1. 01

   Detect with Black Light + Moisture Meter

   UV black light shows urine you can't see. Moisture meter shows how saturated the area is. Together they map the actual scope of the problem — usually larger than the homeowner expected.

2. 02

   Apply Enzyme Solution

   Enzyme-based solution dissolves urine residues so they can be extracted. Not a cover-up — actual molecular breakdown.

3. 03

   Subsurface Flush

   Subsurface extractor flushes and rinses urine out of the backing and padding — the part regular cleaning can't reach. Prevents recurrence.

4. 04

   Standard Carpet Cleaning

   The visible carpet gets our regular cleaning treatment on top of the pet urine work — vacuum, pre-treat, steam.

5. 05

   Deodorize

   Mild deodorizer leaves the area smelling neutral. Not perfume — just clean.

Not all pet urine problems are created equal. We offer three treatment levels, and we'll be honest about which one yours actually needs.

• Option 1 — Surface Enzyme Treatment. Cleans the carpet with enzymes to break down urine salts and crystals in the carpet fibers. Improves the situation by about 30%. Leaves urine in the backing and padding. Best for very minor accidents on a clean carpet.
• Option 2 — Subsurface Flush. Removes urine deposits from fibers, backing, and padding. Enzymes are applied to mimic urine penetration, ensuring thorough cleaning. Improves the situation by 70–90%. Carpet dries in approximately 36 hours. This is the right answer for most homes.
• Option 3 — Pad Replacement & Subfloor Treatment. Our deepest on-site treatment. Furniture moves out, the carpet gets pulled back, contaminated padding and tackless strips are replaced, and the subfloor is cleaned and sealed. We then clean the backing and face yarns of the carpet in place to pull out any urine that's penetrated into them — the carpet stays in your home throughout. Right answer for severe, repeated, multi-year situations. May require professional replacement of affected baseboards or wallboard.

Honest disclosure: Animals possess a significantly more sensitive sense of smell compared to humans. We guarantee odor removal detectable by humans. Animals may still detect traces. If the problem is extensive, multi-pet, multi-year, or involves full-room saturation, carpet replacement may actually be the most practical solution, and we'll tell you that.

Most over-the-counter pet stain products are packed full of additives that leave residue, soil the carpet faster, and sometimes fade fibers. Skip those. Two things really work for minor accidents.

Hydrogen Peroxide (H2O2). Roughly $1 a quart. Chemically close to water with one extra oxygen atom that seeks out organic material — like urine — to oxidize. Effective and cheap, but: flammable (no open flames), can remove carpet color in direct sunlight, and may irritate skin and pet paws while wet. Always test a small inconspicuous spot first. If safe, pour on the affected area, work it in with a shoe, let dry completely, evaluate. Repeat as needed before any cleaning.

Woolzyme Professional Enzyme Cleaner. $30/quart, $95/gallon. Safe on wool, silk, and delicate fibers — no pre-test needed. Apply directly to affected areas, ensuring it reaches the urine deposit, and let it work.

If the spot covers more than a few inches or you've had several incidents in the same location, leave it to the professionals and reach out to us.

Enzyme-based solutions are safe for families and pets. The treatment won't bring in any harmful substances. It breaks down what's already in the carpet. Once dry, the area is ready for immediate use.